Highlands Nordic - Ontario's Premier Cross Country Ski Centre
Ontario's Premier Cross Country Ski Centre

FAQ 

Here are some of the questions we are asked most often:


QuestionDo I need to reserve rentals?

Answer

No, unless you are a group of 15 or more, you do not need to reserve rentals. We have a range of sizes starting at a children’s size 8 shoe going up to an adult size 15. We are able to accommodate 100 kids and their parents at one time.



QuestionHow young can my child start skiing?

Answer

We have programs starting at age 4 (Ski Programs), although as soon as a child is comfortable walking you can most likely put them on skis. We have boot sizes down to size 8. If their feet are smaller we have “The Party Skis” that you can strap onto their feet.

We also have pulks (baby gliders) available to rent if you have a really little person.



QuestionWhat should I wear when I am skiing or snowshoeing?

Answer

When you are getting ready for cross country skiing or snowshoeing you want to think layers. You may start off a little cold, but trust me you are going to warm up in a hurry. It is still very important to wear a hat and mitts, because that is where most of your heat escapes. Try to avoid wear cotton as a base layer, since they will hold in moisture and make you cold; where polyester or wool will push away that moisture. Always remember to bring water to drink. It’s important to stay hydrated.



QuestionCan I come and mountain bike and/or hike on the trails in the off season?

Answer

Unfortunately we are not open to the public for mountain biking or hiking. We have our annual Spring and Fall hikes that anyone can come and participate in.

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QuestionWhere are you located?

Answer

We are located in Duntroon, 15 minutes south of Collingwood, an hour and a half to 2 hours from Toronto. Type in Highlands Nordic Inc, Duntroon, ON into Google Maps for accurate directions. Map Quest will not take you to the correct location.



QuestionCan I bring my dog on the trails?

Answer

No, we do not allow dog on our trails. Unfortunately dogs leave too much damage on our trails.



QuestionCan you fix my skis?

Answer

We can try! Bring them in and we will give you an honest answer. It is most likely a small fix.

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QuestionDo you offer lessons?

Answer

Yes, we do. Just give us a call to book a time and an instructor. We can arrange a lesson for any level of skier from beginner to advance. Any children under 16 must be accompanied by a paying adult for the lesson.



QuestionDo you take credit card?

Answer

We accept Mastercard, Visa, American Express, Debit and Cash.



QuestionIs there a place to buy food?

Answer

We have a cafeteria where you can purchase drinks, homemade goods and lunch items, such as soup and sandwiches.

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QuestionWhere can I leave my belongings?

Answer

We do suggest that you keep in valuables locked in your car. We do have cubbies and you can leave items in the Boxlunch Room. We do not have any lockers.



QuestionAre there any change rooms?

Answer

You are able to change in the washrooms. We also have a showers to use for $2.



QuestionCan you pine tar my wooden skis?

Answer

Yes, we can. Although you will have to leave the skis with us for a couple days for us to complete them.

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